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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful.

Can I create my own Elements and Libraries?
  Yes. You can create your own Elements from scratch or from an existing Element as a starting point, using the Element Editor within StringView. Alternatively, contact the StringView team at sales@stringview.com to discuss the creation of custom Elements and Libraries to your requirements.
   
Can I use my own Element drawings in StringView?
  Yes. Contact the StringView team at sales@stringview.com to discuss the conversion of external drawings - whether it's in a public format (e.g. DXF) or a private format, we can work with you to create a custom library.
   
How do I change the Output Presentation?
  You have many tools which can be used to control the format of the printed Well Diagram (e.g. Labels, Backgrounds). It is similar to a page layout program except that it is tailored for use with Well Diagrams.
 

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Can I import my own Logo?
  Yes. This is possible using Layout : Insert : Picture.
   
Can I access my String Data Files without StringView?
  No. StringView data is encrypted. Contact StringView at support@stringview.com if you need to be able to do this.
   
Is StringView Copy Protected?
  Yes. You need to have a licensed copy of StringView otherwise the program will operate in Evaluation mode and your output will be watermarked.
 

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Will printout quality deteriorate if I stretch Elements?
  No. The Elements are vector based graphics, which means that full resolution is maintained, even when an Element is stretched or curved.
   
What is the minimum System Configuration required?
  A Pentium 400 Mhz, 96Mb Ram, 40Mb free disk space and Windows ME, NT4, 2000 or XP. If StringView is used on a less powerful computer performance will degrade. See hardware specifications for more details.
 

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